A. Administrative Services 1. Have a dedicated account management team and maintain sufficient staff to perform the following functions which shall include, but not be limited to: a. Regulatory compliance; b. Eligibility determination and enrollment; c. Accounting/finance; and d. Customer service/support. 2. Assist the STATE with the amendment, as necessary, of the plan document, Administrative Rules (pursuant to HRS chapter 91), and Summary Plan Description, including attending administrative rules public hearings. 3. Obtain all required approvals for the benefit programs to ensure that the STATE is in compliance with all applicable federal and STATE laws, rules, and regulations. 4. Act as a liaison to all applicable federal and STATE agencies, as required. 5. Ensure compliance with all applicable STATE and federal laws, rules and regulations that are related to the proper operation of the program. 6. Prepare any reports or tests for the program as required by federal and/or STATE laws, rules and regulations, and, if necessary, perform any required discrimination testing at least twice each plan year. All Coderelated reports and tests shall be prepared/filed in accordance with Code rules, regulations, and timetables.
