The Department of Agriculture and Biosecurity is seeking maintenance for a Thermo Orbitrap Exploris Hybrid Quadrupole-O. Maintenance must include: -Field Service Engineer labor, travel, and parts required for corrective maintenance visits with a targeted response time of 3 business days. -Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and corrective maintenance procedures using the latest digital remote support tools. -One (1) scheduled annual standard preventative maintenance visit (standard PM kit included). -Access to Unity Lab Services Online Knowledge Base. -Software and firmware updates upon request and in conjunction with a scheduled preventive maintenance or corrective maintenance visit.
