Specifications include, but are not limited to: The Housing Authority is seeking a firm with experience in Market Compensation and Employee Classification Study, preparing comparative analysis for the labor market and recommending compensation rules, and policies. It is the intent of The Housing Authority of the City of Atlanta, Georgia (AHA) to enter into an agreement with one (1) qualified firm to assist AHA in the administration of its Housing Choice Voucher Program (HCVP) waiting list by providing a web portal and call center support services to receive and guide submissions for the waiting list. The qualified firm will be required to: • establish and operate a web portal that enables interested persons (Registrants), including persons with disabilities, to register for a chance to be selected to AHA’s HCVP waiting list by completing an on-line registration form meeting AHA’s data collection requirements (Registration Form); • provide call center support services, including interactive voice response (IVR), to assist Registrants 30 days before the registration period, during the registration period, and approximately 90 days after the registration period; • perform a random selection of Registrants to create a waiting list, using a preference, and deliver the waiting list data to AHA; • destroy, and certify to the destruction of, the data and information collected on Registrants not selected to the HCVP waiting list; and • provide the necessary staffing, systems, tools, and technology to implement the work detailed in items i-iv above accurately and efficiently.