SW540-01 - Residential Curbside Solid Waste Collection, Disposal & Recycling Services

SECTION 4 - SCOPE OF SERVICES

The City requires residential curbside solid waste & recyclables collection services for approximately 8,430 homes contained within its city limits. The equipment to be used, materials to be collected, service frequencies and all other requirements are listed below. The City’s current scope of services is describe in section and subsection of 4.1 on a weekly basis and 4.2 on a bi-weekly basis.
 

1. 1. Residential Curbside Garbage Collection: Contractor will be required to provide a 95-gallon cart for each occupied home to be serviced on a weekly basis.

1. 1. 1. Cart Contents: Only bagged Municipal Solid Waste as is defined by the Georgia Comprehensive Solid Waste Management Act of 1990 may be placed in the container for collection. Yard Waste must be collected separately.

1. 1. 2. Cart Placement: Containers must be placed at the curb no later than 7:00 A.M. on the morning of collection and should be placed as close to the curb as is safely possible without interfering with the flow of traffic.

1. 1. 3. Cart Overflow: Contractor is only required to remove materials contained inside the cart. Residents requiring additional service on a one-time basis will do so by requesting an extra service no less than 24 hours prior to their scheduled day of collection. Residents may request a second cart for a more permanent solution. When residents request additional carts, the residents are charged an additional monthly fee.

1. 2. Residential Curbside Recyclables Collection: Contractor will be required to provide a 95-gallon cart for each occupied home to be serviced on a weekly or bi-weekly basis. (Recycling Collection shall be serviced the same day as the Garbage Collection).

1. 1. 1. Cart Contents: The minimum types of recyclable materials to be collected are food & drink containers made of Glass, Plastic, and Metal; Junk Mail, Newspaper, Magazines, and uncoated Cardboard.   

1. 1. 2. Cart Placement: Containers must be placed at the curb no later than 7:00 A.M. on the morning of collection and should be placed as close to the curb as is safely possible without interfering with the flow of traffic.

1. 1. 3. Cart Overflow: Contractor is only required to remove materials contained inside the cart. Extra service will not be required for curbside recycling however, residents may request a second cart for a more permanent solution.

1. 3. Residential Curbside Yard Waste Collection: Contractor will be required to collect yard waste from each residence on a weekly or bi-weekly basis.

1. 1. 1. Packaging: Yard waste must be bagged or bundled. Bundled material may not exceed 4ft in length. Neither bags nor bundles may exceed 50lbs. There is a limit of 12 bags or bundles per week, per home. The total amount collected each week shall not exceed the capacity of the bed of a standard pick-up truck.

1. 1. 2. Commercial Materials: Materials generated by the contracted activities of a professional service provider including, Landscapers, Lawn Maintenance Companies, Tree Removal Companies, General Contractors and Handyman Services shall be removed by the service provider.

1. 4. Disposal Requirements: All waste collected from the city shall be delivered to a solid waste disposal site at the Contractors’ discretion, which facility that has been permitted in accordance with applicable laws, rules and regulations for the disposal of solid waste.

1. 5. Routing and Software Requirements: Contractor shall utilize routing software to create a routed service strategy that limits truck traffic through the community while maximizing productivity to minimize fuel consumption and the City’s carbon footprint. Prior to service implementation, Contractor must submit service route maps that are color-coded by zone for final route approval. Route maps shall be delivered in an electronic format that enables the City to display on website.

1. 6. Personnel: All personnel associated with the delivery of service shall be hired, trained, and receive on-going safety training through an organized human resource management process that includes, but is not limited to, background checks, driving record reviews, and a committed drug-free workplace program. 

1. 7. Communications & Reporting: Contractor shall provide an internet/email based system for the communication of all service requests from the City’s customer service representatives to the Contractor. All requests shall be tracked, recorded and reported monthly showing the date, type, and resolution of each request.

1. 8. Billing & Payments: The City will be responsible for billing each resident. The Contractor will invoice the City on a monthly basis. All invoices will be paid net 30.

1. 9. City Government Buildings: The contractor will provide, free of charge, garbage and recycling pick-up for the following City Government locations:

• City Hall: Dumpster Service
• 3 Fire Department Locations: six (6) 95-gallon containers, two (2) 95-gallon containers at each location
• Police Department: Dumpster Service
• Public Services Department: Dumpster Service at one location 8 cubic yards