System Provision Supply new, state-of-the-art reverse ATM units, including all necessary hardware, software, and peripherals. Installation Conduct professional installation at designated UGA facilities, including site surveys, electrical and network requirements, and integration with existing systems as needed. Software & Integration Provide secure, web-based software for machine management, real-time monitoring, and reporting. Maintenance & Support Deliver comprehensive maintenance services, including scheduled preventive maintenance, 24/7/365 technical support, and rapid on-site response for critical issues. Training Provide detailed training for University staff, covering operations, basic troubleshooting, and reporting functionality. Security Ensure robust security measures for both hardware and data, including encryption, tamper detection, and physical safeguarding. Reporting Provide customizable reporting on transaction data, performance metrics, audit logs, and other key indicators. Currency Management Propose secure cash collection and reconciliation processes, including armored transport services as applicable.
