The County is seeking an outside TPO or firm to provide the operation of its public transportation service, Greene County Transit, under the direction of County-designated staff. The scope of this project includes the provision of hiring/managing all vehicle operators (drivers), maintenance and cleaning of vehicles, supervision of services, dispatching of vehicles, administrative and customer service functions, management oversight, and coordination with County personnel to support grants management functions, transit service enhancements or service modifications. The following is a description of the key service policies and practices relative to the transit service to be provided: A. Service Description. Demand response transit B. Service Area. Greene County and limited service to surrounding Counties C. Service Days and Hours. Monday-Friday (except County holidays), 7am-4pm D. Vehicles. Vehicles by County include: five Transit shuttle vans. Inventory attached. Total capacity: 49 persons E. Customer Service and Communication Information. The TPO shall provide for all telephone communications and radio communications between in-vehicle and the office.