The City of Atlanta ("City") is issuing this Request for Qualifications ("RFQ") to identify qualified, experienced firms capable of providing professional services for the design, implementation, integration, and support of a comprehensive, cloud-based solid waste billing and management system. Firms demonstrating the required technical expertise, municipal billing experience, and capacity to support enterprise-wide integration—including Oracle ERP, Esri ArcGIS, and multicounty billing coordination with Fulton and DeKalb Counties—will be shortlisted and invited to participate in a subsequent Invitation for Bid (IFB) for pricing. The resulting procurement will support the City's need for a secure, scalable, and reliable billing platform that enhances parcel-level billing accuracy, customer service, data reconciliation, reporting, and operational efficiency.
