Specifications include, but are not limited to: Provide security services by uniformed security personnel at 627 Main Street, Worcester, MA 01608, Monday through Friday during the hours of 7:00 AM to 6:00 PM. Additional periods of service may be required for evening meetings or public hearings. This service is to include: * Opening of the facility at 7:00a.m., locking the front door at 5:15 p.m. and securing the building at 5:45 p.m. each day. No "drop offs" accepted after the official closing. * Request identification of all visitors, ask them to sign in the visitor log and give them a pass * Ask visitors to enter the time of departure in the visitor log beside their entry in the visitors log and collect the visitor pass when visitors have completed their business and are exiting the building. * Treat DEP staff and visitors to CERO with professional respect and courtesy * Usher loiterers from the facility and exterior entrance areas * Control and report, verbally and in writing, any incidents of disruptive behavior. Once the situation is under control, or in the event that assistance is required by the security guard, s/he shall dial 4000 to reach someone on the emergency list. The guard will not leave the reception area (or the scene of the disruption) until a person from the priority list has arrived. The incident is to be entered, in detail, into the guard's log and related reports * At the end of each shift, secure the facility by touring the interior and exterior of the facility to identify any safety issues and maintenance items. Entering the issues in the guards log and reporting them to management for resolution * Accept mail from the U.S. Postal Service, packages from recognized commercial carriers and the public; dates stamp the first page of the document and have the public sign the Hand Delivered logbook. Commercial carriers do not sign the logbook
