Specifications include, but are not limited to: A qualified supplier who will provide Non-Emergency Medical Transportation (NEMT) Services to eligible Medicaid members to the Georgia Department of Community Health. The selected NEMT brokers are responsible for managing the delivery of NEMT services. Each broker must establish and maintain a robust transportation network by recruiting, negotiating, and contracting with Transportation Providers to provide safe and on-time transportation services within the applicable NEMT Service Region. Each broker must provide prompt and courteous services to Medicaid members to include information and educational materials, verification of eligibility for NEMT services, and trip scheduling through the broker’s established transportation network. Additional required services are identified within the NEMT Program Requirements posted to the DCH website which includes, but is not limited to the following tasks/responsibilities:
