Contractor shall furnish all labor, equipment, materials, tools, supervision and all other items needed to deliver and empty roll-offs used for the purpose of waste disposal and/or recycling. 2. Contractor shall be available to the City throughout the year to provide roll-off services, though primarily between March and November. Most service will be performed on Saturdays, with some work occurring Monday through Thursday. No service will be required on City observed holidays such as: New Year's Day, Veteran's Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. 3. Contractor shall provide the quantity and size of roll-offs requested by the designated division representative within the parameters of the Contractor bid. 4. Contractor shall provide roll-offs that are completely empty of debris and presentable to the public. 5. Contractor shall place roll-offs up to the maximum quantity stated in this bid on the date requested by 8:00 a.m. unless otherwise agreed upon between Contractor and designated division representative prior to the event. 6. Contractor shall remove roll-offs placed the same day beginning at 1:00 p.m. or sooner if roll-offs are full and as requested by the City. 7. Contractor shall deliver refuse/yardwaste to a City approved disposal/compost location within the metropolitan area. 8. Contractor shall have staff available to service containers during collection events. 9. Contractor shall be available throughout operating hours of each event by telephone. 10. Contractor shall provide and maintain current contact information to designated division representative. 11. Contractor shall submit invoices on a monthly basis that clearly identify the program served, date roll-offs were used, quantity of roll-offs used, size of container, tonnage, location roll-offs were placed, and the type of material collected in the container, and final destination of collected materials. 12. Contractor shall take necessary steps to remedy complaint(s) received by City staff. Failure to remedy the complaint(s) to the satisfaction of the City may result in the following administrative charges: a) Failure to provide or remove a roll-off 100% of roll-off cost within 1 1/2 hours of agreed time b) Failure to repair damage to customer Repair cost plus $100 per incident per property caused by Contractor(s) location c) Failure to maintain clean, safe and 100% of roll-off cost sanitary roll-offs d) Failure to have vehicle operators $100 per incident per day properly licensed e) Failure to provide empty roll-off 100% of roll-off cost f) Failure to place roll-off at City designated location 100% of roll-off cost g) Failure to deliver collected material to 100% of roll-off cost City designated disposal/management location (i.e.- yardwaste to compost facility) No additional specifications were given.
