Specifications include, but are not limited to: The City of Riverdale intends to replace certain core business systems with a web/internet and transaction based integrated ERP system. The implementation of the current business systems to be replaced does not provide a complete and consistent view of information. The City hopes to accomplish the following objectives thru its ERP effort: a. Incorporate fully integrated best business practices. b. Develop a system that is user-friendly and empowers departments to improve their business processes. c. Add and improve functionality in back-office functional areas. d. Improve quality and accessibility of information for decision support. e. Reduce redundant data entry, storage, and paper processing. f. Improve operational effectiveness and productivity. g. Enable e-Government initiatives, including enhanced customer service and self-service. h. Retire existing legacy and back office systems and tools.
