Specifications include, but are not limited to: 1. Delivery of high-quality healthcare services that can be audited against American Correctional Association (ACA) healthcare standards. 2. Operate the health services program Mondays through Fridays, excluding county-observed holidays, at a minimum 38 hours per week using only licensed, certified and professionally trained personnel, including 24-hour on-call nurses. 3. Operate the health services program in a cost-effective manner with full reporting and accountability to the Athens-Clarke County Corrections and the Unified Government of Athens-Clarke County (ACCGov). 4. Implement a written healthcare plan with clear objectives, policies, procedures and annual evaluation of compliance including as much in-house medical facilitation as equipped to administer. 5. Maintain an open collaborative relationship with the administration and staff of the ACCDOC and ACCGov, working with the security staff to ensure responsive offender medical attention, relieving the security staff of medical performing functions, i.e. medication dispersion, CPR, etc. during business hours. 6. Maintain standards recommended by the ACA for health services in correctional facilities. Should the contractor choose to become an ACA accredited agency, the contractor will assume responsibility to maintain accreditations at their expense. 7. The contractor’s personnel will be required to attend and complete any mandatory ACCDOC or Georgia Department of Corrections (GDC) training unless otherwise indicated by the Warden or their designee. 8. Maintain complete and accurate records of care in compliance with HIPPA regulations and to collect and analyze health statistics on a regular basis. Take all necessary steps to prevent unauthorized use or disclosure of offender protected health information and any other personal identifiable information. 9. Operate the health services program in a humane manner with respect to the offenders’ right to basic healthcare services. 10. Provide effective safeguards over the procurement and distribution of DEA Schedule I - II drugs and sharp instruments at all facilities. 11. Exercise strong performance management techniques to assess healthcare quality delivery and contract compliance.