Specifications include, but are not limited to: Offeror must manage all bookstore facilities and provide all services now provided by current staff. Offeror must currently manage bookstore operations on a national basis at a minimum of three (3) institutions of higher education with sales of at least $700,000 in sales. Offeror must have at least 5 years experience managing higher education bookstore operations. At a minimum, the Offeror's proposed system must be able to interface with the GGC student information system. The system must possess a mechanism which allows student data (i.e. student IDs, Names, and Financial Aid balances) to be IMPORTED INTO the bookstore system on a daily basis during registration periods. At a minimum, the Offeror's proposed system must be able to interface with the GGC student information system. The system must possess a mechanism which allows student transactions charged for books and supplies to be EXPORTED FROM the bookstore system on a daily basis during registration periods. The Offeror will provide state-of-the-art technology (e.g., bookstore computer system, point-of-sale system, computerized textbook management system, technology necessary to comply with HEOA, Web site, etc.) to deliver the desired level of service. (Note: The College will not buy out the undepreciated portion of the Offerors technology investment at the termination of the contract.) Offeror must operate similar and exceed the functionality of the current website, operated by the current provider. The site sells a wide array of gifts and clothing. Students should be able to use the Web site to order textbooks on an individual book basis or request all their required books. At a minimum, the Offeror's proposed system must be able to provide a report for reconciliation purposes on a daily basis during registration periods. The report should at least contain student ID, Name, and amounts charged against the financial aid balances that have been imported into the bookstore system. Offeror will make a significant effort to maximize the availability of used textbooks for purchase by GGC Students. Offeror will buy back books from students at not less than 50% of the original textbook retail price for textbooks that have been adopted for an ensuing semester. (i.e., If a textbook was purchased new and has been readopted, then the Bookstore will pay the student not less than 50% of the original new retail textbook price during buyback. If a textbook was purchased used and has been readopted, then the Bookstore will pay the student not less than 50% of the original used retail textbook price during buyback.) Textbooks that have not been adopted for an ensuing semester will be purchased at a minimum of the current wholesale price, established by national used book wholesalers and published in one of the current national used book wholesale buying guides. Offeror must have a system for checking large bags/backpacks and purses at the door. Offeror must provide a rental book program. Offeror shall adhere to the following textbook pricing policy. "List-Priced" new textbooks will be sold at list price. "Net-Priced" new textbooks will be sold at no higher than a twenty-five percent(25%) gross profit margin. "Net-Priced" bundled packages of course materials (e.g., textbook, workbook, CD, passcode,etc., bundled together) will be sold at no higher than a twenty-five percent (25%) gross profit margin. Digital course material will be sold at no higher than a twenty-five(25%) gross profit margin. "Pre-Priced" new textbooks will be sold at no higher than the pre-price. Used textbooks will be sold at no higher than a seventy-five percent (75%) of the current new textbook price. Course packs and custom published materials (i.e., materials requiring copyright permissions) will be sold at no higher than a twenty-five percent (25%) gross profit margin. Rental textbooks will be rented at no higher than a forty-five percent (45%) of the current new textbook price. There will be no add-ons or surcharges to cover freight, handling, publisher restocking fees, etc. (i.e., the above formulas will be applied to the actual price listed on the publisher's invoice in order to determine the selling price of a particular textbook/course material. Offeror should have an active social media presence. It should be professional, accurate, relevant and consistent. Social Media should be used to interact with the GGC community by interaction with other social media presence on campus. Offeror must supply a good variety of athletic gear, alumni gifts and new apparel as needed or on request from Auxiliary Services. Offeror must provide a technology center/area. This center must have technology related items that would appeal to college students, including, but not limited to computers/laptops/handheld mobile devices. (not cellular) Items in the technology center must be priced competitively with other college bookstore technology centers and retailers in the local area. Offeror will provide community services to include non-textbook merchandise offered for sale at certain off-site special events, such as Athletics, Commencement, Homecoming, large alumni events, etc. On average 200 to 800 alumni, family, and friends attend these events. Offeror should donate gift certificates and merchandise to a variety of campus affiliates as prizes, giveaways, and advertising, incentives, including but not limited to alumni, new faculty and staff (New faculty and staff initiative should include an invitation to visit store with discount). Offeror must participate in a single graduation ring program in cooperation with the ring vendor and the GGC Alumni Association. There is no licensing royalty on rings and GGC receives a graduated commission based on quantity sold. Offeror shall extend a 10% discount on Trade Books, School Supplies, Clothing, and Gifts to departments charging to a department procurement card. In addition, a five-day Customer Appreciation Sale (20% off in all departments, except textbooks and computer hardware) open to employees near Christmas and before the end of spring semester. In addition a reward program should be implemented. Offeror shall work with Auxiliary Services, Library and Student Center staff to create a book exchange program. Offeror shall share original textbook requisition information with off-campus competitor. Offeror will provide support for GGC commencement ceremonies each year, which shall include the following: ordering and rental of academic regalia to faculty and students, measurement and placement of individual orders for each faculty member, students, and nursing pins or other items as requested. Offeror will agree to provide marketing and sales support to college members (students, faculty, staff) who publish their own material for use in the classroom, i.e. lab manuals, course workbooks syllabi, and course dictionary of terms, etc. Offeror will assist with sales and book signings, special events, and student activity programs. Offeror must provide sufficient number of used books for students when available. Offeror will purchase all saleable inventory, textbooks, other books, all non-book inventory, etc. from the current provider. Offeror will provide a textbook reservation system primarily for incoming freshman to reserve textbooks for pickup in the Bookstore prior to the start of classes. The program should be available on the Bookstore