The Camden County Board of Commissioners is soliciting proposals for: Benefits Administration system, software and implementation that provides new integrated benefits administration having experience in the implementation of integrated benefits administration solutions – highly functional website customized specific to benefits offered, defined contribution capabilities, carrier connectivity that allows data feeds to carriers for updated employee information, Consolidated Billing & Carrier Payment, Reconciliation, Dependent Verification/Documentation Services, COBRA administration, and ACA Reporting. CORE ADMINISTRATION SERVICES 1. Eligibility Determination: A. Support waiting periods/effective date logic B. Receive and process data file from central source 2. Enrollment Support A.Capture enrollment elections B. Manage eligibility and enrollment across all benefit programs C. Support medical, dental, vision, life, disability, FSA, HSA, COBRA and voluntary benefits D. Administer open enrollment including employee-facing tools. E. Monitor elections requiring EOI and communicate to participants F. Accept/retain beneficiary designations G. Produce/distribute electronic confirmation statements H. Send (up to 5) summaries of enrollment elections to carriers I. Support documentation online J. Benefit Fair Support 3. Deduction Processing A.Calculate payroll deductions B. Notify client of EE elections/deductions in file format C. Processing for new hires and life events D. Maintain current, accurate records and data feeds with carriers and payroll. 4. Premium Reporting A.Calculate premiums B. Configure premium reports to summarize premiums C. Provide access to summary and participant level supporting detail (through Online reporting tool) D. Provide Consolidated billing & Bill Reconciliation Services 5. Event Processing A. Process life events B. Notify employer and carriers of changes in electronic file C. Notify participants of change in coverage or cost 6. QMCSO Admin A. Receive orders from client (or their counsel) B. Manage enrollment/eligibility determination C. Qualify orders
