The City of Pembroke Pines is seeking bids from qualified firms, hereinafter referred to as the Contractor, to provide the requested SolarWinds renewal licenses for the City of Pembroke Pines, in accordance with the terms, conditions, and specifications contained in this solicitation. Renewal will be for the following SolarWinds products: SolarWinds DameWare Remote Support (SKU 8240086) - Features include ability to remotely control computers both inside and outside the network firewall. Support remote desktop connection to Windows, Linux, and Mac OS X systems and remotely manage and troubleshoot Windows computers and Active Directory (AD) domains. SolarWinds Pingdom Synthetics Tier 3 (SKU 48328) - SolarWinds Pingdom Synthetics Tier 3 is a website and web application monitoring tool that uses synthetic testing to simulate user interactions and monitor performance, uptime, and functionality from multiple global locations. It helps organizations proactively identify issues, improve user experience, and ensure reliable service delivery by continuously testing APIs, transactions, and page loads. SolarWinds Hybrid Cloud Observability (SKU 201086HC) - SolarWinds Hybrid Cloud Observability is a comprehensive, integrated, and full-stack observability solution that integrates data from across the IT ecosystem, including networks, servers, applications, databases, and more. Platform includes built-in intelligence built to help optimize performance, ensure availability, and reduce remediation time across on-premises and multi-cloud environments. Key features include infrastructure, network, and application performance observability. Physical and virtual hosts, SDWAN, and device monitoring. Automated discovery and dependency mapping. Historical and realtime dashboards. Intelligent AIOps correlation, alerting, and customizable reporting and configuration management for networks, virtualization, servers, and applications.