Specifications include, but are not limited to: Provider must implement an IBM, perform IBM services through the delivery of insurance enrollment assistance and client outreach, and pay insurance premium payments for clients. a. Task List: Provider must perform the following tasks: 1) Establish the IBM services infrastructure within 45 days from the date of contract execution as follows: a) Meet with the Department two weeks from the date of contract execution to develop the plan for receipt and transfer of client data within the EDI. Submit the plan to the Contract Manager within 45 days from the date of contract execution. b) Provide an IBMS within 45 days from the date of contract execution and maintain it throughout the term of the contract. Document the completion of this requirement in the Department’s IBM Task Validation form (Attachment L) and submit it to the Contract Manager. The IBMS must incorporate the following components: (1) Available 24 hours, 7 days a week, except during approved downtime for maintenance. (2) Ability to maintain records for a minimum of 30,000 clients throughout the term of the contract. Each record must include the client’s first and last name, date of birth, and Client ID number sent from the program management software. All client records must be maintained in accordance with section 408.05(3), Florida Statutes, and the Department’s Retention Schedule DOH 119, Exhibit I, which is incorporated by reference. (3) Allow for all clients and their services to be audited by the Department as needed. (4) Ability to connect to the program management software through a continuous EDI to receive eligibility and enrollment files. (5) Contain a back-up mechanism to allow for continued operation of the IBMS and support centers (e.g., the Help Desk) in the event of an emergency. c) Use a secure server to establish a secure and continuous EDI within 45 days from the date of contract execution and maintain it throughout the contract term. Send one test file through the EDI and receive it back from the Department to demonstrate EDI connectivity. Document the completion of this requirement in Attachment L and submit it to the Contract Manager. d) Ensure 99.9 percent uptime of EDI connection is maintained throughout the contract term. e) Establish and maintain a secure file transfer server, and, in case of an emergency, a secure fax line, to send and receive confidential information to and from the Department if the EDI fails, within 45 days from the date of contract execution. Test the file server and fax line by sending a test fax page and test file to the Department and receiving it back. Document the completion of this requirement in Attachment L and submit it to the Contract Manager.