Specifications include, but are not limited to: 1. The annual renewal of the Genetec Security Center Advantage support 2. The Vendor shall provide technical telephone support services 24 hours a day, seven days a week. 3. Point of contact a. Provide a Project Manager 4. Vendor technicians accessing the Police Department systems must be background checked and will follow all requirements set forth by the FBI's CJIS Security Policy. Any technician assigned to work at the Police Department will be required to complete a background check at least 48 hours prior to entry. Background checks include an online Security Awareness Training, and fingerprint submission. a. Any fingerprint submission's will be kept in the Police Department's active vendor Live Scan system until that employee separates from the vendor employment or no longer is required to work on Police Department's systems. The Live Scan system will alert if the employee has had any current arrests. At this time it is the sole decision of the City to discontinue the services of the employee.
