Specifications include, but are not limited to: Respondent will provide Court Reporting Services for the OAG, state agencies and eligible users (Customers) in all awarded judicial circuits on a per request basis. The Respondent will ensure that its Court Reporters comply with the following minimum requirements: a. Court Reporters will disclose to all parties present at a proceeding the existence of any direct or indirect contracting relationship they may have with any attorney or party to that proceeding. b. Court Reporters will not, in act or by appearance, indicate that they are participating as part of an advocacy support team for any of the parties. c. Only the OAG or the Customer can cancel an appearance. Court Reporters will not unilaterally cancel an appearance even if they, the reporter, is unable to confirm or verify a scheduled job. Anytime the reporter is unable to confirm or verify a scheduled job, the Respondent will notify the OAG or the Customer two days prior to scheduled date by emailing the Customer. d. The Real-Time Reporter or Real-Time Voice Recognition Reporter used by the Respondent or its subcontractor will possess software and equipment sufficient to meet the requirements of ADA. For assignments where there is a hearing impaired individual, the use of Communication Access Real-Time Translation (CART) is acceptable. e. Tape recording is strictly prohibited as a primary source of reporting. If an audio tape is used for backup purposes, a copy of the audio tape may be requested by the OAG or the Customer at no charge with a transcript order. Stenomask reporting is allowed under the Contract.