Specifications include, but are not limited to: The St. Johns River Water Management District (District) is considering replacement of our voice, data, and network security services service provider. We are interested in learning of any new developments or technologies to the industry or issues based on current events that would impact our decision. The future project would entail the Successful Respondent to provide, install, manage, and support the District’s Wide Area Network (WAN) and internet connectivity, managed firewall and network security services, and voice services. The District has ten locations: Palatka Headquarters with approximately 500 employees; Apopka, Palm Bay, and Jacksonville service centers with approximately 30 – 70 employees each; Umatilla and Mt. Dora field offices with ~15 employees each; and the Hawthorne, Bayard, Geneva, and Seville field offices with three employees each. The objective of this Request for Information is to gather information on • WAN and internet connectivity; managed firewall and network security services; and voice services, including long distance and international calling. • Training for all systems and hardware. • Technical and billing support, escalation process and Service Level Agreement (SLA). • Hardware availability and delivery lead times. • Connectivity to Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI) cloudbased services
