Citizens Property Insurance Corporation (Citizens) is seeking competitive, sealed proposals (Proposals) from firms (Vendors) capable of providing independent, objective, and expert review of water mitigation and mold remediation estimates and documentation submitted to Citizens from Third Party Estimators for both residential and commercial properties (Services). The Services will assess whether the estimate is reasonable, customary, and adheres to Institute of Inspection, Cleaning and Restoration Certification (IICRC) and/or the American Council for Accredited Certification (ACAC) industry standards, consistent with practices and guidelines for water mitigation and mold remediation. In addition, the Vendor must provide evidentiary support throughout the claim and any claim litigation process. The services requested are fully described within Attachment E - Draft Agreement. Currently Citizens does not utilize the Services for invoices when Citizens’ insured utilizes emergency water removal services under the applicable endorsement of the policy, except in rare circumstances, as these are reviewed internally by Citizens. As such, Citizens anticipates providing review assignments (Assignments) to the selected Vendor for claims involving water mitigation or mold remediation services, however, that is subject to change at Citizens’ sole discretion.
