The Software Solution shall support the following functionality: a. Online Payment Portal i. The selected Proposer shall develop and maintain a secure, publicly accessible web-based payment portal that allows Miami-Dade customers to process electronic invoice payments using a credit card, debit card, ACH and other forms of electronic payment such as, Apple Pay, Google Pay, etc. A fixed convenience fee is charged where applicable. ii. The payment portal shall provide a responsive design that functions properly across desktop and mobile devices. iii. The payment portal shall display clear instructions and guidance for customers completing payment transactions. iv. The payment portal shall provide immediate confirmation of payment receipt to customers via an on-screen, printable notification as well as email confirmation capability. b. System Integration Requirements i. The Electronic Payment Processing System shall integrate with WASD’s ERP system using industrystandard, real-time web service protocols. The current version of Peoplesoft Financials is 9.2 (PUM 48) and Tools Version 8.60.09. ii. Upon customer/account verification, the Software Solution shall retrieve accurate customer and payment amount due details in real time from the ERP system. iii. Upon successful payment processing/acceptance, the Software Solution shall provide the ERP system with details of the transaction. These details shall include, at a minimum, the customer number, invoice number, amount paid, payment method, payment date, and system confirmation number. iv. The integration shall support automated data synchronization between systems to maintain consistent customer and payment information. v. The Software Solution shall implement appropriate error handling and notification mechanisms for integration failures. vi. The Software Solution shall have a “non-production” version with all of the same configurations and capabilities of the “production” system for the purposes of conducting as-needed testing of the payment process and integrations with the ERP system...
