Specifications include, but are not limited to: o The successful bidder will manage all waste streams from Town of Howey-inthe-Hills Residents and Town Public Facilities. This includes all regularly generated solid, non-hazardous waste, bulk waste, and recyclables. o The Contractor agrees that it will pick up all garbage and trash at town properties at nocharge, and on the same basis as its residential trash pick-up. o Respondent will agree at a minimum to maintain the current collection times andfrequency to create a seamless program transition. Those are as follows: ▪ Garbage Collection: Mondays & Thursdays ▪ Recycling: Wednesdays ▪ Yard Waste: Mondays o Respondent will offer special pick up (large items) twice a year for residents. o Provider will be active in the Community and support local sanctioned events. o Provider will assist the Town in education and implementing better practices thatencourage recycling to Town residents including but not limited to a Downtown Recycling Program. o Provider shall maintain a listed, local, Lake County telephone number by company name which shall be manned between 8:30am-4:30pm, Monday through Friday, by a responsible person (legal holidays not included). Answering services are not acceptable,except after business hours. o All customer complaints shall be resolved within 48 hours of notice. o Provide and maintain a single stall handicap portable toilet at Howey Pier / Griffin Park on a continuous year-round basis. Also provide, 5 single stall portable toilets, 1 single stall handicap portable toilet, and 1 hand washing station at the Town’s annual Christmas Event. ALTERNATE PRICING PROPOSALS FOR VARIATIONS IN THESE LISTED SERVICES ARE WELCOME. o Franchise Collector shall collect Yard Trash from all residences on the same day as the first solid waste collection day of the week, placed in accordance with the specifications herein. Yard Trash shall be bundled or bagged and shall be limited to a maximum of four cubic yards or ten bags per resident per week. Bundles and bags shall not exceed fifty pounds each in weight. Yard trash not meeting the specifications herein shall be marked with a non-collection notice and may be collected as a special service at rates proposed by the franchise collector and approved by the Town representative. The Franchise collector is responsible for the billing and receipt of said fees. Holiday vegetation, such as Christmas trees, will be collected as part of normal residential collection service throughout the month of January. ALTERNATE PRICING PROPOSALS FOR VARIATIONS IN THESE LISTED COLLECTION AMOUNTS ARE WELCOME.