Specifications include, but are not limited to: A. The Contractor must be a direct manufacturer-authorized representative of the product they propose to provide. B. The preferred manufacturer of software would be Lenel; for cameras, the preferred manufacturer would be Axis; and for access control, the preferred manufacturer would be HID. Bosch and Honeywell are also approved manufacturers. C. All technicians assigned to install and configure this system shall be factory-trained and certified to install this equipment properly. D. The Contractor must have a minimum of five (5) qualified and factory-trained technicians to support this system. This company must have an established reputation and experience and be regularly engaged in the supply and support of such systems for at least five (5) consecutive years. E. Florida Department of Law Enforcement (FDLE) security clearance is required for every employee of the contractor assigned to perform services under this contract. The security clearances must be approved before starting work and submitted to the designated Owner's representative. The Contractor will bear the burden of the cost of the security clearances. Security policies may change over the course of this contract, and the Contractor is expected to meet these changing requirements and pay for any associated costs. F. The Contractor shall provide a single point of contact that will be readily available 24/7/365 to service the Contract. The Contractor is responsible for notifying the Owner of any changes to the account manager or contact information. The account manager’s responsibilities shall include but are not limited to overseeing all aspects of implementation, management, and oversight of all aspects of servicing, reporting, and issue resolution. G. The Contractor employee(s)/representative clothing must clearly depict the Contractor's company name, or they must carry company identification. H. The Contractor shall not subcontract any part of this contract without the prior written approval of the Owner's Facility Manager or Contract Administrator unless notified otherwise. All technicians and subcontractors working on Owner's equipment must be employed by and responsible to the contractor.
