1. Provide necessary management and supervisory staff sufficient to oversee the day-to-day operation of the on-street parking system, including a Customer Service Representative. 2. Provide necessary staff for the day-to-day maintenance of the installed equipment with a repair response time not to exceed one hour. 3. Provide necessary staff for the collection of revenue from the equipment, including back-office personnel for the counting of revenue and the prompt processing of credit, debit and smart card payments. 4. The Parking Operator shall manage and enforce the parking program. Responsibilities include the following: a. Enforcing parking restrictions, including through the issuance of citations and the ordering of vehicle towing in accordance with City requirements. b. Collecting, and depositing with the City, all currency generated from the parking meters. c. Issuing residential parking permits.
