Specifications include, but are not limited to: The Successful Proposer shall manage, operate and maintain a well-appointed full service Hotel and related amenities in a first class manner 365 days a year. A. General The Successful Proposer, on a twenty-four (24) hour basis shall: (i) operate and maintain the Facilities in a neat, clean, and first-class manner and condition (ii) provide sufficient and trained personnel (iii) provide safe and secure Facilities for guests (iv) provide prompt, courteous and exceptional customer service (v) operate in a cost effective and efficient manner. Successful Proposer shall provide such reasonable services as needed or desirable to minimize cost and control expenditures, as well as develop strategies to maximize sales and optimize net income (yield).
