Specifications include, but are not limited to: The Department is seeking Responsive Replies from experienced and qualified Responsible Vendors to provide Money Transfer Services. Services shall include, but not be limited to: receipt processing services for the Department’s Inmate Trust Fund and Court-Ordered Payment Fund; deposit services for Customers; payment of discharge gratuity funds; providing Inmate Trust Fund balances to Inmates; and providing weekly cash draws to Inmates housed at Departmentoperated Community Release Centers (CRCs) using debit card technology. The Department is also seeking a software solution that will replace its current legacy Inmate Trust Fund System. The Department intends to award one (1) Contract to the Responsible Vendor that offers the best value to the Department. The Department reserves the right to reject any and all Replies to this ITN. The Department is seeking Replies from Responsible Vendors having, at a minimum, three (3) years of business and corporate experience relevant to the provision of similar services during the last five (5) years. The Vendor shall provide Money Transfer Services for Inmates and Offenders. The Vendor shall act in good faith during all negotiations and in the performance of all Contract provisions. The Vendor shall meet all requirements, and performance measures, and provide all required reports relating to the service areas identified. The service areas include the following: • Program Management Services; • Receipt Processing Services; • Fund Disbursement Services; • Information Technology and Security Services.
