5.1 Establishment of Mail Services Awarded Contractor(s) shall assume sole responsibility and liability for all Mail Pieces and Correspondence it accepts. Contractor(s) shall have the ability to provide Mail Processing, Courier Services, or On-Site Staffing Services for at least 1 million Mail Pieces per month. Actual quantities may deviate from estimated quantities subject to Customer needs, market conditions, or any other reason. The Contractor shall be able to provide Mail Services in compliance with USPS requirements statewide. Awarded Contractor(s) shall furnish everything required to provide cost-efficient Mail Services as defined in this Scope of Work. 5.1.1 The Contractor shall adhere to the Customer SOW when providing any Mail Services. 5.1.2 If requested, the Contractor shall meet with the prospective Customer to identify service needs and perform a free on-site assessment to determine the most costeffective combination of personnel, processes, and technology to meet the Customer’s needs. 5.1.3 The Contractor shall consider a number of variables in customizing services to meet the Customer’s needs. These variables include, and are not limited to: the type and volume of Mail Pieces to be handled; the time required for completion of the Mail Service; the number of on-site staff needed; courier frequency, courier routes, schedule, pickup points, delivery points, on-demand pickup, and tracking; security requirements; and Work Site configuration. The Customer shall ensure that any proposed Customer SOW complies with federal, state, and local law, including, but not limited to, section 283.35, F.S. 5.1.4 The Contractor shall prepare all Postal Mail in accordance with USPS regulations, policies and procedures that apply to handling mail, including those in the most current version of the USPS Handbook AS-353-Guide to Privacy, the Freedom of Information Act, and Records Management https://about.usps.com/handbooks/as353/ and POMS DI 395551 DDS Mail Management https://secure.ssa.gov/poms.nsf/lnx/0439551000. 6. SERVICE CATEGORY 1: MAIL PROCESSING Mail Processing includes collection of Mail Pieces from the Customer, receipt of electronic files from the Customer, printing, Copying, Folding, Inserting, Sorting, Metering, Barcoding, processing, and transportation of Mail Pieces to the USPS for delivery to the addressee. Mail Pieces may be machine or hand addressed. A Contractor awarded this Service Category shall perform Mail Processing under the Term Contract using the best practices and methodology and shall comply with all applicable laws, statutes, and procedures. The terms set forth in section 6 shall apply only to those Contractors awarded a Term Contract for Service Category 1: Mail Processing.
