Specifications include, but are not limited to: A. Provide confidential and professional EAP services to Eligible Employees and their dependents (spouse, children and family members within their household) with up to eight (8) face to face sessions per issue for assessment, referral and short term counseling. B. EAP services shall include the ability for self-referral and supervisor referrals. C. EAP services shall include a part time onsite provider available on a weekly basis to be billed hourly for a mutually agreeable amount of time. D. EAP services shall include group, telephonic, video, one to one counseling, and individual employer site sessions. E. EAP telephonic customer service and urgent counseling functions shall be available twenty-four (24) hours seven (7) days a week. F. EAP services shall provide counseling, tools, and referral services including but not limited to: 1. Work/Life Balance assistance 2. Coping with change 3. Child and elder care services 4. Eating disorders 5. Health and Wellness 6. Community resources 7. Psychological/Emotional problems 8. Marital/divorce issues 9. Anger 10. Domestic violence 11. Anxiety/Stress Management 12. Depression 13. Gambling addiction 14. Substance Abuse and Recovery 15. Financial Assistance 16. Legal Problems 17. Unlimited Critical Incident assistance to the County and its participating agencies. G. The Provider shall have the ability to interface with medical services for purposes of wellness and comprehensive health management initiatives, including but not limited to diabetes management, weight management, and cancer care management.
