Closed captioning (CC) and subtitling are both processes of displaying text on a television, video screen, or other visual display to provide additional or interpretive information. Both are typically used as a transcription of the audio portion of a program as it occurs (either verbatim or in edited form), sometimes including descriptions of non-speech elements. Vendor to provide closed captioning services for selected televised regularly scheduled Collier County meetings and special meetings as needed. Vendor must have an operating system compatible with Collier County’s Encoder HD492/HDTV Smart Encoder/Decoder VII. Vendor must ensure that its systems remain compatible with the County’s encoding and decoding equipment throughout the contract term, including any County-mandated upgrades, provided the vendor is given 30 days’ advance notice of such changes. Vendor accuracy for real-time captioning is also a primary factor in the selection process, and the County’s goal should be approximately 95% +/-. A list of regularly scheduled meetings will be submitted quarterly (or as requested by the provider) and updated on a weekly basis. Any additions or deletions will be provided in a timely fashion. Meetings are usually broadcast during business hours (8 am - 5 pm), Monday through Friday, with some exceptions during declared emergencies. Emergency meetings may be scheduled on short notice. If this is the case, the County will provide at least 12 hours’ notice for emergency meetings whenever possible. In the event of declared emergencies, the vendor will make reasonable efforts to accommodate requests made with less than 12 hours’ notice, but the County acknowledges response is subject to availability. (i.e., Hurricane meetings and press conference).
