Specifications include, but are not limited to: The purpose of this solicitation for Business Excellence Consulting Services (this "Solicitation") is to evaluate and select a vendor to perform Business Excellence Consulting Services as described in this Solicitation (the "Work") and to determine the best method for JEA to procure the Work with regards to pricing, quality, design, and workmanship. The scope of work is to review JEA business segments and processes to identify projects to increase efficiencies, reducing unnecessary expenditures, and reducing overall operational and capital costs. The selected consulting firm will collaborate with JEA to conduct a thorough analysis of current operational processes, financial structures, and resource allocations. The goal is to identify areas for efficiencies and effectiveness without compromising the utility's mission, service delivery, or regulatory compliance. This work may include but is not limited to a review of the following areas: • Operations o Electric o Water/Wastewater o Customer Field & Meter Services o Asset Management & Utility Locates o Planning, Engineering & Construction • Finance o Procurement, Inventory & Warehouse Management o Facilities & Fleet Services o Technology Services o Financial Services • Strategy o Board Services o Enterprise Strategy & Planning o Economic Development & Real Estate o Grid Modernization & Business Development • Human Resources o Human Resource Services & Operations o Diversity Equity & Inclusion o People & Culture ▪ Learning & Development ▪ Talent Acquisition ▪ Organizational Effectiveness o Safety & Health Services o Security & Emergency Preparedness
