This RFI is seeking vendors who can provide a solution that can educate current and potential employees about the various benefits available to them as state employees and help them make informed decisions when choosing their state health, life, retirement, and other benefits based on their unique personal circumstances and needs such as age, health status, marital status, children versus no children, and so on. Any solution may leverage AI-based technology, such as an intelligent, interactive chat tool to facilitate the employee’s decision-making process. The goal is to assist Department employees in their benefits selection process, reduce employee time researching and selecting benefits, reduce time spent by Department personnel answering questions associated with benefits, and improve recruitment and retention of employees.
