C.5.1 The Contractor shall maintain all multifunction printers in accordance with the manufacturer’s recommendations. All worked is to be performed by a Ricoh certified technician on OSSE premises. C.5.2 The Contractor shall provide a standard eight-business-hour response time to maintenance requests for all printers. C.5.3 The Contractor shall repair all equipment per the manufacturer’s specification to return machine to a fully operable status. All worked is to be performed by a Ricoh certified technician on OSSE premises. C.5.4 The Contractor shall deliver on-site NEW Original Equipment Manufacturer (OEM) consumables excluding paper (toner, document feeder kits, fuser kits, maintenance kits, roller kits, transfer kits, drums, etc.) for multifunctional printers within (48) hours of a request. C.5.7 The Contractor shall set the color monthly allowance at 70,000 pages and the black and white monthly allowance at 150,000 pages. C.5.8 The Contractor shall provide inside delivery of consumables to address: 1050 First Street, NE 20002. C.5.7 The Contractor shall provide the maintenance and repair at the below locations: • 1201 17th St, NW (Sumner School) • 1709 3rd St, NE (ATC 1) • 1201 Sycamore Dr, SE (ATC 2) • 3220 Penn Ave, SE (Penn Branch) • 1050 First St, NE (HQ) • 2 DC Village, SW (SW Terminal) • 2115 5th St, NE (5th St. Terminal) • 1345 New York Ave, NE (NY Ave Terminal) • Adams PL, NE (Adams Place Terminal) • 1601 W St, NE (W St. Terminal) C.5.8 The Contractor shall renew (53) PaperCut print management software licenses.
