The contractor shall provide the following: o The contractor shall provide transcription services, accurately transcribing hearings from CDs provided by OAH. The accuracy rate of all transcriptions shall not fall below 98%. o The contractor shall possess the technology to play proprietary audio files (For the Record Gold) from the CDs provided by OAH. The contractor shall provide certified reporters experienced in transcribing digitally recorded hearings from FTR Gold. OAH shall not pay the contractor for blank pages or incomplete transcripts which include excessive inaudible sections. o The contractor shall possess the capability to attend, record information, and provide transcription services for OAH hearings, if requested. The contractor shall provide all supplies necessary for accurate and complete reporting of a proceeding, including, but not limited to, sufficient audiotapes, tape recorders, microphones, extend cords and machinery. o The completed transcript of each hearing heard by OAH shall be labeled by the contractor by trade name and contained in a separate attachment. o The contractor shall number the pages of each transcript consecutively and produce a table of contents that references at a minimum (1) the page that each parties opening and closing statements (2) the page each witnesses’ testimony begins and (3) the page each exhibit was introduced. The completed transcript shall be secured with a removable front and back cover. o Each transcript page must be 8 1/2" x 11" in size, with at least 22 lines per page (1.5 spacing). Margins on each transcript page shall not exceed one inch on the right, left, top or bottom portion of the page. The pages must be fully justified and double spaced with a size 12 font. o The contractor shall be required to complete and deliver to OAH an original hardcopy with certification page, mini-script with index, delivered electronically as attachment by email in either PDF or Word format, and electronic version on CD of the transcript. Note: The PDF electronic transcriptsubmitted shall be exact replicas of the MS Word copy. Page numbers, line numbers, and indexes must be exactly the same. o Completed transcripts from a hearing sent by contractor to OAH shall be delivered electronically at the same time in an e-mail.
