Task 1: General Development and System Enhancements Objective: Enhance the existing systems by implementing improvements, optimizing performance, and introducing new features to meet the needs of the DC Office of Zoning. The goal is to ensure a seamless user experience and maintainability of the systems. Task 2: Cloud Migration Support Objective: Transition of IT infrastructure to a secure cloud environment. The migration process will be carefully planned and executed to minimize disruptions, ensure regulatory compliance, and optimize cloud resources for efficiency and scalability. Requirements: Assess the current IT infrastructure and define a cloud migration strategy. Develop a phased migration plan to minimize disruptions to ongoing operations. Execute data migration to a secure cloud environment while ensuring compliance with regulatory requirements. Validate and test cloud-hosted applications for functionality, performance, and security. Optimize cloud resources to improve cost efficiency and performance scalability. Implement backup and disaster recovery strategies to ensure data integrity and business continuity. Task 3: Security Enhancements Objective: Strengthen the security of the applications and databases by implementing robust encryption, performing vulnerability assessments, and maintaining compliance with industry security standards. Requirements: Implement encryption of Personally Identifiable Information (PII) in databases at rest. Ensure that all applications communicating with databases use secure encryption protocols (e.g., TLS 1.2+). Conduct vulnerability assessments to identify and mitigate security risks. Apply security patches and updates to maintain compliance with industry standards and government regulations. Develop an incident response plan to swiftly handle security breaches and mitigate damage. Task 4: Ongoing Maintenance and Support Objective: Provide continuous maintenance and technical support for cloud-hosted applications. It ensures that systems remain operational, secure, and optimized through proactive monitoring and user support. Requirements: Provide post-implementation support for cloud-hosted applications and databases. Perform regular system monitoring, incident management, and troubleshooting. Offer helpdesk support and training to end-users. Implement continuous improvement strategies based on performance analytics and feedback.
