Specifications include, but are not limited to: The Provider shall be responsible for, at minimum, ensuring the following onsite services are offered at STFH sites: management of day-to-day STFH site operations, case management and other supportive services, 24-hour residential supervision and monitoring, security, janitorial, and furniture services. The Provider shall also be responsible for providing meals as specified in Section C.3.40 at all sites designated as STFH, with the exception of Sites 4 and 8 (or apartment style STFH sites). C.3.12.2 The Provider shall identify a Lead Residential Aide (RA) per shift at the STFH site who shall serve as the primary point of contact for the Provider and for DHS. The Lead RA responsibilities can be shared between RAs on duty. The Provider shall identify creative ways to implement Lead RA duties (i.e. alternate days, split shift, etc.). C.3.12.3 The Provider’s Operations Manager shall be responsible for ensuring the effective functioning of the STFH site to provide an efficient and safe working environment for employees and clients by using best business practices to manage resources, services and processes to meet the needs of the District. The Operations Manager must develop and implement a facility management program that meets the requirements of this SOW. C.3.12.4 The Provider shall ensure at least one staff person onsite at all times has the training and knowledge required to operate the STFH site’s security system. C.3.12.4.1 The Provider shall be responsible for all maintenance, repair, and replacement of the security system and its components (computers, camera, locks, doors, etc.). C.3.12.4.2 The Provider shall ensure at least one staff person onsite at all times has the training and knowledge required to operate the STFH site’s key card system...
