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Post Adoption / Post Permanent Guardianship Program Support Navigation


Location
Delaware
Publication Date
05/31/2019 08:49 AM EDT
Closing Date
06/26/2019 02:00 PM EDT
Issuing Organization
State of Delaware - Department of Services for Children, Youth and Their Families
Solicitation Number
Description

Specifications include, but are not limited to: A Post Adoption/Post Permanent Guardianship Program Support Navigator to provide a variety of supports and assistance to families who are transitioning children out of foster care through adoption or permanent guardianship. The Support Navigator will assist in a wide variety of tasks including: guidance with requesting new birth certificates, new social security cards, coordinating with the Medicaid office to assist in maintaining proper coverage by clarifying and providing any necessary documentation that would impact a break in coverage, identifying and solving issues around payments to adoptive families, answering questions about services eligible for reimbursement to adoptive families under the annual psychological subsidy as well as the routine assessments and determinations of subsidy and assistance amounts. Adoptive family agreements are reviewed and renewed annually. Timely and satisfactory customer service are essential for this service. This service is frequently the first responder for adoptive families facing post permanency disruptions and helps navigate the available services.

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