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Non-Emergency Medical Transportation


Location
Delaware
Publication Date
05/03/2019 08:13 AM EDT
Closing Date
05/30/2019 11:00 AM EDT
Issuing Organization
State of Delaware - Department of Health and Social Services (DHSS)
Solicitation Number
Description

Specifications include, but are not limited to: This Request for Proposal (RFP) for the State of Delaware, Delaware Department of Health & Social Services, Division of Medicaid and Medical Assistance (DMMA) is issued to obtain a qualified Broker for Non-Emergency Medical Transportation Services (NEMT) for eligible Delaware Medical Assistance Program (DMAP) members within the State of Delaware. In this RFP, DMAP and Medicaid are used interchangeably and the terms Broker, Contractor and Vendor are used interchangeably. The Broker will be responsible for:  Recruiting/contracting with transportation providers;  Payment administration;  Gatekeeping/verification of need;  Reservation/trip assignment;  Quality assurance;  Grievances and appeals; and  Administration oversight and reporting The activities required for the administration and delivery of NEMT services include:  Negotiating, signing and executing service agreements with qualified transportation providers;  Gatekeeping, scheduling and dispatching the most appropriate trip which meets the need of the member;  Monitoring quality of service delivery; and  Reimbursing transportation providers

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