Specifications include, but are not limited to: General Consulting to OST and the Board: Generally, act in a consultative capacity as merchant services advisor to the Board and OST. Prepare research and recommendations for consideration by the Board and its Subcommittees on matters affecting merchant services. Prepare updates on regulatory developments and merchant services industry trends impacting the State. Vendor shall attend all Board and Subcommittee meetings, telephonically or in person, if and as requested by OST; Structural Review: Vendor shall provide a comprehensive structural review and analysis of the State’s merchant gateway and processor systems, including recommendations for improved integration, with the end goal of determining an optimal structure and customer experience that will ensure the most efficient engagement of providers and delivery of services to state agencies and organizations.