Comprehensive Assessment and Evaluation: • Conduct initial assessments to identify substance use issues and mental health concerns, in alignment with 49 CFR Part 40 requirements. • Provide detailed evaluations and determine the need for specialized treatment for employees. Confidential Counseling Services: • Individual Counseling: Delivered by licensed Substance Abuse Professionals (SAPs) trained in substance use disorders, available in-person, by telehealth video, or phone. • Group Therapy: Support groups available in-person and via telehealth, fostering shared experiences and mutual support. Crisis Intervention and Support: • 24/7 crisis hotline for immediate assistance and urgent intervention. • Up to three (3) counseling sessions per problem (e.g., substance use, mental health concerns) per contract term, confidentiality, and service access standards per 49 CFR Part 40 Subpart P. Substance Use Disorder Treatment: • Access to evidence-based treatment, including outpatient, intensive outpatient (IOP), and inpatient rehabilitation services, consistent with return-to-duty and SAP recommendations per 49 CFR Part 40 Subpart O. Prevention and Education Programs: • Workshops and seminars on substance abuse prevention, coping strategies, and healthy lifestyles. Family Support Services: • Counseling and support programs for family members of affected employees. • Access to up to three (3) sessions per issue (e.g., substance use, mental health concerns) per contract term, ensuring holistic support.