The objective of this comprehensive study is to evaluate and improve the operations, organizational structure, staffing, and deferred maintenance of New Castle County’s Parks Division. This includes conducting an in-depth organizational assessment, comparative analysis, and delivering strategic recommendations to enhance service delivery, optimize resources, and ensure long-term sustainability. The Consultant will work closely with Division staff to conduct the assessment and deliver a final report with a phased implementation plan. The selected consultant will conduct a comprehensive review of all parks within New Castle County to identify areas for potential improvements, upgrades, or new amenities, and provide detailed cost estimates for each recommendation. Requirements: Operating assessment and evaluation • Reviewing existing organizational structures, processes, and workflows. • Conducting interviews and surveys with key stakeholders and employees. • Analyzing the effectiveness of current management practices and decision-making processes. • Evaluate efficiency of current maintenance practices. • Identifying strengths, weaknesses, opportunities, and threats within the organization. • Providing recommendations for improvements and strategic initiatives to enhance organizational performance. Include recommendations for staffing, equipment, critical services and budget alignment...
