Services to be performed cover the spectrum from local desktop applications to large-scale integrated systems and involve a variety of software languages and hardware platforms. Details regarding staffing descriptions are listed below. Subsequent project work may include, but not be limited to: Helpdesk Tier level support; Application Development; Client Server Operating Systems; Cloud Service Configurations; Enterprise Architecture; Geographic Information Systems; IT Infrastructure, Networking; Project Management and Security and Web Administrator. The contractor(s) shall have in place project management and organizational structure to appropriately manage substantial contract support operations involving multiple projects and personnel at various New Castle County locations. Workspace supplies and materials to augment the contractor’s services to the County shall be provided. The contractor is obligated to work consistently with the County’s work schedule (including observed holidays). Working in excess of 35 hours weekly or on a County holiday must have prior approval of the County.
