The Office of Animal Welfare (OAW) is seeking proposals for a vendor to provide a comprehensive solution to address the challenges faced by Delaware's Spay & Neuter Program (SNP). The SNP aims to promote responsible pet ownership and reduce the population of stray and unwanted animals through free spay/neuter services for eligible pet owners. There is a need for a modernized system that can be efficiently managed by a small team of 2 to 3 employees. The new system should be founded upon reliability and user-friendliness, ensuring accessibility for all stakeholders involved in the program's operations. This inclusivity encompasses participating veterinary service providers and facilitation for income-eligible pet owners. Furthermore, the program's functionality should extend to mobile devices, offering compatibility on-the-go. To facilitate access and distribution, the system should integrate identification numbers and portals, providing a seamless process for obtaining digital-style 'vouchers.' By addressing these requirements, the enhanced SNP system will remove existing limitations and also lay the foundation for a more efficient and accessible approach to achieving the program's goals. By managing this impactful program, the contractor will be a key partner to OAW in the reduction of animal homelessness while enhancing public health and community well-being.
