This Request for Proposals (RFP) is issued by the Delaware Department of Transportation (hereinafter designated as “Department”) for the primary purpose of acquiring Collection Services. These efforts will primarily be for the collection of toll violations and electronic civil enforcement program violations, including but not limited to redlight violations, speed enforcement, block-the-box, and other electronic enforcement programs administered by the Department, to include the collection of associated fines, penalties, and fees that are owed to the Department. The primary function will be the collection of accounts where attempts have been previously made by the Department and its program vendor(s). The contract will provide for the collection of delinquent accounts from persons and businesses presently located within Delaware, as well as outside the state.
