Specifications include, but are not limited to: This contract has been established for use of State Agencies to provide Armored Car Services for the State of Delaware on a seven (7) day per week basis (Sunday through Saturday) and special Holidays for the Agencies outlined in Exhibit A. The pick-up schedule/locations may be modified during the term of this award. If additional locations are added or modified, services will be provided at rates and terms similar to an existing location. I. AGENCY RESPONSIBILITIES A. Each using State Agency shall be responsible for administering this contract as it pertains to their locations for armored car service pick-ups. B. Each Agency shall assign, and identify to the Vendor, the persons who are authorized to request Services. A telephone call from the Agency’s authorized representative shall constitute a job request for service under this contract. C. Monitoring Vendor’s performance and approval of the invoice is the responsibility of the using State Agency. Complaints shall be documented in writing to the Contract Officer. D. All on-going and/or escalated problems/complaints to this contract shall be directed to the Division of Government Support Services Contract Officer in writing from the Agency. E. If, during the period of the contract, new locations are required for service, the using Agency may solicit price quotations from the Vendor and add the required location to the contract. OMB Contracting Section MUST BE notified of added locations. No new, modified, or additional terms and conditions will be implemented with the addition of new locations. Any and all discussions related to the underlying contract terms, conditions and standards shall only be communicated with the OMB contract officer responsible for the central contract. F. All deposits shall be placed in Distinctively and Securely Sealed packages by the Agency for pick up by the Vendor. G. The Vendor shall accept and give written receipt for all Distinctively and Securely Sealed packages and its receipt shall be evidence that the packages received were properly sealed.
