Specifications include, but are not limited to: 1. On an annual basis, a copy of a current Service Organization Control or equivalent audit report covering the scope of services relevant to the workers’ compensation medical bill review, medical bill payment, issuance of Explanation of Review (“EOR”) and checks on behalf of the SIF, pharmacy and auditing services; 2. An electronic interface with the Fund to facilitate timely and efficient processing of medical and pharmacy invoices for payment by Respondent. Respondent shall provide information on access to Respondent’s computer system by Fund personnel to view medical invoices, EOR, copy of payments issued to the medical provider, pharmacy invoices and payments; 3. Verification of each claimant’s eligibility and determine if treatment is consistent with compensable injury, body part or disease as provided by the Fund; 4. An efficient and effective invoice process, payment and check issuing system including a positive payee file transmission to the Fund’s bank or other such transmissions as required by the bank, capable of utilizing the Fund’s current claimant payment history, and institute improvements as required by the Fund; 5. Resolution of all vendor-related disputes with claimants and hospitals and medical providers (providers);