Specifications include, but are not limited to: Emergency equipment repairs, identified by the individual school district, will be completed within two (2) business days of written email notification to the responsible vendor. Any non-emergency equipment repairs, due to normal wear and tear, such as torn gaskets, broken locks, broken thermometers or damaged doors, etc., shall be completed within seven (7) business days of written email request. The vendor shall designate a specific person, their phone number and email address as the point of contact for all repair requests. An email will document and date stamp repair requests. Repairs not completed within the above time frames will be outsourced by the individual school district, communicated by the district via email to the awarded vendor, and the cost of repair deducted from the vendor’s invoice upon receipt.