Specifications include, but are not limited to:The Town of West Hartford has 2 garages situated in the Blue Back Square district supporting a mixed use environment made up of residential, professional services, retail and restaurants. Each garage has an approximate capacity of 500 spaces extending to transient parkers and a portfolio of permits and validations as billable and non-billable services. In 2017, a boutique hotel will be the latest addition to the Town’s list of clients. Hotel parking demands will include employees, guests and valet parking – more variations of permits and validations. The garages are currently access controlled using gates as barriers with mag stripe tickets and HID cards as credentials. The Town’s objectives are to incorporate the garages to our Pay-by-License Plate platform, replacing the existing access control system with multi-space meters and mobile/web based applications. The scope of this Request for Proposal (RFP) is to identify a suite of applications that will support the services currently offered at the garages, accessible by the users via web browser, smart phones and tablets. In addition, we would also consider solutions for ticket writing tools that would improve current workflows for enforcement staff. West Hartford Integrated Pay-by-License Plate System The Town of West Hartford has established an integrated Pay-by-License Plate system using Cale WebOffice as the central data repository of transactional data for revenue control and enforcement purposes. Transaction data populated in WebOffice are collected at point of sale terminals.
