Develop a lead service line replacement strategy that will meet the needs of Ledyard and provide the greatest benefit for the customer base, ensuring participation from homeowners for achieving full lead service line replacement. Develop strategies to ensure homeowner participation in full lead service line replacement program. Develop LSL annual replacement goals. Develop a communication program that promotes customer participation in LSLR and related water quality testing. Develop a method to calculate service line volumes to: Support any service line sampling. Demonstrate time needed to flush to get to water in the supply main. Assist in identifying and coordinating with funding sources for a LSLR program. • Prepare a report (LSLR Plan) sufficient for Ledyard, CT DPH, and funding/regulatory agencies, including: Strategy for determining the composition of lead status unknown service lines in its inventory, Procedures to conduct full LSLR, Strategy for informing customers before a full or partial LSLR, Recommended LSLR goal rate in the event of a lead trigger level (TL) exceedance, Procedure for customers to flush service lines and premise plumbing of particulate lead, Procedure for pitcher filter distribution/maintenance and tap sampling...