The service involves assisting City of Groton - Groton Utilities in: Deploying a fully managed, cloud-hosted ArcGIS Enterprise system Providing Production and Development environments Supporting ArcGIS Utility Network for Water and Electric Centralizing GIS data management Enabling remote access and multi-user editing Ensuring system monitoring, backup, and managed support Maintaining U.S.-based hosting and data residency Cloud Architecture Requirements Vendors shall propose cloud architecture including: Production and Development environments ArcGIS Enterprise components Ability to scale compute, storage, and performance Virtual network segmentation High-performance SSD storage Enterprise geodatabase (SQL Server or PostgreSQL) Web Adaptors U.S.-based data residency ArcGIS Enterprise Components Required components: Portal for ArcGIS Hosting Server Utility Network Server Relational Datastore SQL/PostgreSQL database Web Adaptors ArcGIS Pro connectivity Security Requirements Identity & Access: MFA SSO capability RBAC Network Security: Firewalls Segmentation Intrusion/threat protection