The selected respondent will enter into a contract with the CPO to provide the services described below. The CPO anticipates that this contract will run until June 30, 2024. There will be an option to renew the contract at the end of Fiscal Year 2023-24.
This position will support client services analysts in their work to review cases brought to the CPO. Currently, client services analysts receive inquiries and complaints from the public and independently review a variety of issues from moderate to difficult complexity. Such issues involve a range of sensitive and factual situations. Complaints may include concerns or questions about a wide variety of issues, including child welfare services, Medicaid, behavioral health services, residential treatment for children and youth, the Division of Youth Services, parental rights and applicable law and regulations.
The selected respondent will increase the CPO’s capacity to conduct complex case reviews. The investigator will function similar to a paralegal and/or a legal investigator. While the CPO has direct access to Colorado’s child welfare database, it does not have direct access to many other sources of information. Often, the process to obtain records outside of this database is time consuming, as is the analyzing and cataloging such information after it is obtained. An investigator with the ability to collect and analyze the diverse information sets mentioned above will allow the CPO to handle more complex case reviews, faster.
Statewide